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Showing posts with label Letters. Show all posts
Showing posts with label Letters. Show all posts

Monday, 26 August 2013

An Open Letter to GP practices everywhere

It must be really annoying when people say they have an emergency when they clearly don't but let me go some way to explain why.  Here is an account of what happened for me this morning....

At each of these times I phoned my GP practice

7:58 : "Your practice is closed, please phone back after 8am"
7:59 : "Your practice is closed, please phone back after 8am"
7:59 : "Your practice is closed, please phone back after 8am"
8:00 : Engaged
8:01: Engaged
8:01: Engaged
8:01: Engaged
8:02 :

Me : "Hi, I'd like to make an appointment for my daughter"
GP : "We can give her an appointment next week, all the appointments for today are already gone"
Me : "Really?!"
GP : "If you feel it is an emergency you can bring her to the emergency clinic at 11am"
Me : "I wouldn't use the word emergency but I'd like her seen in the next couple of days
GP : "We don't have any appointments left"
Me : "I guess I'll bring her to the emergency clinic then"


Sort it out!!